AutoZone Auto Parts is a renowned brand in the automotive industry, providing a wide range of quality auto parts and accessories. With numerous locations conveniently spread across the map, AutoZone is committed to offering its customers a seamless shopping experience. Whether you need a replacement part or an upgrade for your vehicle, AutoZone has got you covered. The brand prides itself on its extensive inventory, ensuring that customers find exactly what they're looking for. Moreover, AutoZone's knowledgeable staff members are always available to provide expert guidance and assistance, making sure that customers make informed decisions. The brand's commitment to customer satisfaction and superior product quality has garnered positive reviews from countless individuals. AutoZone Auto Parts is the go-to destination for all your automotive needs.
Reviews
Marcos at the North Lamar location is my AutoZone hero. I was stranded at the Research Blvd location because unfortunately on that specific day, they didn't have anyone available to install a battery for me after purchasing. My battery was completely dead and wasn’t responding to a jump attempt (kindly facilitated by the Research Blvd staff), and my options were limited.
I called the North Lamar location, explained the situation to Marcos, he seamlessly facilitated a battery purchase over the phone, and then DROVE the battery over to me at the Research Blvd location and installed it like an absolute expert and champion.
Marcos single-handedly insured that I could make it up to Dallas to see my family, and I am extremely, extremely grateful for how above and beyond he went. It was customer service at its finest, and is an experience I will not forget. Thank you, Marcos!
If you are at this location, Mariana will assist with zero hesitation. If you have questions or need help; Avoid employees by names of Ana & Felix, who do not seem to know basic customer service and will also mouth off across the store, until you walk out the door.
Came in to get a battery for key remote… Ricky C helped he even replace the battery of my remote for me ..!!! He was also friendly and knowledgeable about other questions I had .!
Patricia, Maria and Roy were the best. Super knowledgeable and nice. Go there for all your auto part needs. P.s. Take Patricia Skittles and make the country gurl smile more.
8 employees on a sunday. 4 stocking shelves. 2 outside. 1 on register 1 on parts. 15 people waiting to buy things. No wonder there is a parts store across the street. Check your manager on duty. She seemed to be preoccupied on her phone while people are waiting 20 plus minutes to get a part.
Can not say enough good things about this place! Came in with a very old rusted through battery terminal, Marcus was so kind and endured the heat until he found the perfect battery terminal to replace my old one! Entire staff was so friendly and kind, they really saved the day for me! Would recommend to anyone, these people went the extra mile for me and I’m so grateful!
This store was amazing gave great service and was very polite and funny loved it!!
The manager, Marcos Herrera, was very helpful in helping me get the right materials at a good price. Amazing customer service 🤝 …
Marcos at the North Lamar location is my AutoZone hero. I was stranded at the Research Blvd location because unfortunately on that specific day, they didn't have anyone available to install a battery for me after purchasing. My battery was completely dead and wasn’t responding to a jump attempt (kindly facilitated by the Research Blvd staff), and my options were limited.
I called the North Lamar location, explained the situation to Marcos, he seamlessly facilitated a battery purchase over the phone, and then DROVE the battery over to me at the Research Blvd location and installed it like an absolute expert and champion.
Marcos single-handedly insured that I could make it up to Dallas to see my family, and I am extremely, extremely grateful for how above and beyond he went. It was customer service at its finest, and is an experience I will not forget. Thank you, Marcos!
If you are at this location, Mariana will assist with zero hesitation. If you have questions or need help; Avoid employees by names of Ana & Felix, who do not seem to know basic customer service and will also mouth off across the store, until you walk out the door.
Location
9905 N Lamar Blvd, Austin, TX 78753, United States
Hours
-
Updating...
Liked by Others
Shade Shop Window Tinting & Paint Protection
16 reviews
4202 Santiago St #14, Austin, TX 78745, United States
4 Wheel Parts-off Road Truck & Jeep 4x4 Parts
10 reviews
8700 Broadway, San Antonio, TX 78217, United States
